H.I.S. International Tours (NY), Inc. Terms and Conditions of Website Use

copolo.com is a website (“Website”) owned and operated by H.I.S. International Tours (NY), Inc. These Terms and Conditions of Website Use (“Terms and Conditions”) are applicable to all users of this Website. By using this Website, you agree solely to these Terms and Conditions, as written and listed on this page for this Website (copolo.com). By using this Website, you also consent to the terms laid out in the copolo.com Privacy Policy. You also agree to the terms and conditions of the respective tour company/operator, airline, cruise line, car or hotel or other supplier providing the travel product you are purchasing (e.g., vacation packages, flights, hotel reservations, cruise packages, car rentals, etc.). The terms and conditions for the tour operator, airline, travel provider and/or other, providing your selected product are made available during the booking process via a featured link to their terms and conditions.

It is your responsibility to read and accept these Terms and Conditions and the travel suppliers’ terms and conditions, before purchasing travel services through the copolo.com website and/or its affiliate websites. Your completion of purchase signifies your agreement with all such terms. We reserve the right to update and/or modify these Terms and Conditions as required. It is your responsibility to return to this page to review updated versions of our Terms and Conditions.

If you do not agree to these Terms and Conditions, please contact us before using, or booking, any reservations through this Website.

Users of the copolo.com website shall be referred to as “you”, “the customer”, “the user” or “the traveler” in these Terms and Conditions (also known collectively as “The Agreement”). copolo.com may be referred to in these Terms and Conditions as “we” or “us”.

1. Ownership: All the contents within this Website are the property of copolo.com and/or its third-party suppliers. This Website is intended for personal use only and is not to be used for commercial purposes. None of the content found on this Website may be reproduced, republished, displayed, distributed, modified, sold, or transferred without the written consent of copolo.com. This Website is to be used to gather information on travel-related goods and services and to make legitimate purchases and/or reservations. This Website may not be used to make any false, fraudulent, or speculative purchases and/or reservations.

copolo.com does not assume any liability whatsoever for cancelled flights, flights that are missed, cruises, or flights not connecting due to any schedule changes made by the airlines, cruise lines or other suppliers.

By submitting your transaction online, you authorize copolo.com to process this reservation with the Supplier on your behalf. Please note the cost of your reservation will be charged to your credit card or payment method directly by the Supplier and/or copolo.com. Additional fees (such as baggage, pets, seat selection and service fees, etc.) may be charged separately by the supplier. copolo.com has the right to charge professional fees for bookings, changes or cancellations with fees from $25.00 - $300 USD per booking. All professional fees imposed by copolo.com will show as a separate line on the invoice and charged directly from copolo.com.

2. Eligibility to Use Website: As a condition of use for this Website, including purchasing travel products on copolo.com, you certify that you have reached the age of majority in the province of Ontario, 18 years of age, as well as the age of majority in your country, province or state of residence. If you are under the age of majority, you must book travel services over the phone and be able to offer live, vocal proof of permission from a valid adult legal guardian and email or fax in a parental consent letter.

copolo.com, a division of HIS International Tours (NY), Inc., is a licensed travel agency in the state of New York. As such, it offers the service of providing reservations and travel information, as provided by various third-party suppliers to the customer. copolo.com works solely in the capacity of an agent and does not set any third-party suppliers’ terms and conditions, payment terms or penalties and cannot change or influence such policies.

copolo.com is dedicated to protecting the privacy of our users and being open about our policies. Please view our online Privacy Policy for more details at https://www.copolo.com/privacy-policy.

3. Jurisdiction and Law: The copolo.com website is owned and operated by H.I.S. International Tours (NY), Inc., with offices in New York. All purchases on the copolo.com website is processed according to New York regulations. copolo.com does not divulge customer information to third parties (outside of travel providers); however, we may do so if required by government or law enforcement authorities, court order, or to protect the rights and/or properties of copolo.com and H.I.S. International Tours (NY), Inc. Please see our Privacy Policy; https://www.copolo.com/privacy-policy for more details. The law of the State of New York governs the interpretation and enforcement of these Terms and Conditions, without regard to any otherwise applicable conflicts of laws principles. Any claims, disputes, or controversies arising under or related to these Terms and Conditions, the use of the copolo.com website, or the purchase or provision of services from or by copolo.com must be commenced exclusively in the state or federal courts of the County of New York, New York.

By completing a Trip Reservation, you agree to receive an email(s) providing information on selected destinations and certain information/offers relevant to customers Trip Reservation and destination. We may also email a guest review form to provide feedback.

In order to duly complete and secure a Trip Reservation, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address, or inaccurate or wrong (mobile) phone number or credit card number.

4. Pricing and Content Shown on copolo.com:

Currency: Prices displayed on the copolo.com website is in US Dollars (unless otherwise stated). Some supplier rates are quoted to copolo.com in other currencies; copolo.com will use the exchange rate available at time of quoting. Payments processed at a later date to your credit card may have a different exchange rate than the one calculated at the time of booking, which will be applied either by the supplier or your credit card company. copolo.com is not responsible for currency fluctuations; nor does it guarantee the US equivalent of the purchase will be the same, as this is beyond our control.

Some suppliers may require you to present a cash deposit or valid credit card of one of the travelers to cover additional expenses, including hotel fees paid locally. Any charges or deposits incurred locally are unrelated to the payment received at time of booking and are the sole responsibility of the traveler(s).

Prices may vary depending on if you are booking a single, triple or quadruple occupancy per room, thus altering the pricing format set out by the tour operator. When a vacation package, hotel only booking or cruise price is confirmed on the payment page, the actual price reflecting occupancy changes will appear. All provided ratings within this Website are not the opinion of copolo.com and may be different from the ratings of the various tour operators offered through the copolo.com website. Reviews and messages posted on the Website are the sole views of the author(s) and do not in any way reflect views expressed on behalf of copolo.com.

5. Airport Check-in & Flight Reconfirmation:

6. Baggage Restrictions:

The Transportation Security Administration has announced the following restrictions on carry-on baggage.

● How to pack your liquids, aerosols and gels:

● Exceptions for liquids, aerosols and gels:

7. Seat Selection:

8. Flights Restrictions:

9. Cancellation/Changes/Refunds:

10. Car Rentals:

11. Children Travelling Alone:

12. Cruise:

● Cruise Line Flights:

● Cruise Line Departure Times:

13. Confirmation and Delivery:

14. Valid Travel Documentation:

15. Credit Card Payment:

16. Customer Service Issues:

17. Departure Taxes:

18. Hotel:

19. Early Booking Bonus:

20. Health:

● Travelling While Pregnant:

● COVID-19:


21. Local Customs and Holidays in Your Destination:

22. Hotel Only Reservations - Pre-paid and Paid Locally:

23. Price Fluctuations:

24. Product Information:

25. Travel Insurance:

26. Minimum Age:

27. Special Requests:

28. Travelers with Special Needs/Requirements:

29. Third Party Suppliers:

If you would prefer to arrange travel plans “offline”, please call one of our knowledgeable travel specialists at 1-888-313-5489.

If you have any questions about the copolo.com Privacy Policy or the practices of this Website, you may contact our Privacy Officer via email at: privacy@travelbrands.com .

Or by mail at:
Privacy Officer H.I.S. International Tours, (NY) Inc.
535 Fifth Avenue, 14th Floor
New York, NY 10017